Home / My Account / Return & Exchange Request

Return & Exchange Request

Submit your request within 36 hours of delivery. Please have your order number, registered email, and unboxing video ready before starting.

Order Number *

Registered Email Address *

Full Name *

Request Type *

Describe the Issue *

Unboxing Video Link *

Required for wrong item, missing item, or damaged product claims. Upload your uncut unboxing video to Google Drive (set sharing to "Anyone with the link") and paste it here.

Photos (optional)

Same as above — a shared Google Drive/Photos link works well.

I confirm this request is being submitted within 36 hours of delivery, and the item meets the eligibility conditions in the Returns & Exchange Policy.